Tag: center
Fresh from controversy, contact center analytics firm L...
While some surveys show that people prefer to talk to a human as opposed to a ch...
Fresh from controversy, call center analytics firm Lori...
While some surveys show that people prefer to talk to a human as opposed to a ch...
Call center automation software vendor Replicant raises...
Contact centers were never a walk in the park for employees, but they became muc...
African tech took center stage in 2021
Two years ago, the African tech ecosystem saw newfound attention from global pla...