Tag: center

Startups
Fresh from controversy, contact center analytics firm Loris raises $12M

Fresh from controversy, contact center analytics firm L...

While some surveys show that people prefer to talk to a human as opposed to a ch...

Startups
Fresh from controversy, call center analytics firm Loris raises $12M

Fresh from controversy, call center analytics firm Lori...

While some surveys show that people prefer to talk to a human as opposed to a ch...

Startups
Call center automation software vendor Replicant raises $78M

Call center automation software vendor Replicant raises...

Contact centers were never a walk in the park for employees, but they became muc...

Startups
African tech took center stage in 2021

African tech took center stage in 2021

Two years ago, the African tech ecosystem saw newfound attention from global pla...