Tag: customer
Luminai (formerly DigitalBrain) gets $16M investment fo...
The founders of DigitalBrain have quite a back story, a pair of immigrants livin...
Customer support management platform Assembled lands $51M
Assembled, which bills itself as a workforce management platform for customer su...
Zoom dives deeper into intelligent customer service wit...
Zoom swung for the fences last summer when its stock value was soaring, offering...
Tidio raises $25M to automate customer service interact...
During the pandemic especially, it’s become overwhelming for small- and medium-s...
Disco gets brands to boogie together on customer acquis...
Disco used to be Co-op Commerce, and leadership says the new name better reflect...
Enterpret launches with $4.3M, NLP technology to deciph...
Enterpret is building and deploying customer-specific models, based on customer ...
Enterpret launches with $4.4M, NLP technology to deciph...
Enterpret is building and deploying customer-specific models, based on customer ...
AnyRoad helps brands measure customer experiences
Brands don’t often know everyone who is attending their big events, which leads ...
Bloomreach, now valued at $2.2B, continues to plant see...
Bloomreach powers hundreds of billions of dollars in gross merchandise value by ...
Goldcast spotlights which event attendees will be your ...
Investor attention is focused on event companies lately, especially as pandemic ...
Are lifelike digital humans the future of customer expe...
Soul Machines, a New Zealand-based company that uses CGI, AI and natural languag...
Databook provides insights so sales reps become custome...
Databook brings a "Moneyball" approach to the way sales reps interact with clients
RedRoute wants answering customer service calls to be a...
It takes as little as 30 minutes to get RedRoute set up, and customers can try t...
RudderStack raises $56M for its customer data platform
RudderStack, a platform that focuses on helping businesses build their customer ...
TechCrunch+ roundup: 3 customer experiments, Citrix-Tib...
Early-stage startups that hope to refine their value proposition and triangulate...
Five cloud-based solutions that will transform customer...
AI-powered chatbots are increasingly emerging as the tool of choice for brands l...
